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Grinnell Chooses Guidewire’s Core, Digital Products

Grinnell Mutual Reinsurance Company and Guidewire Software announce that Grinnell Mutual has selected Guidewire InsuranceSuite, Rating Management, Client Data Management, and Business Intelligence for InsuranceSuite as its platform for policy administration, billing, claims management, underwriting, rating, client data management, and analytics.

The company has also selected Guidewire Quote and Buy Portal for Policyholders, Account Management Portal for Policyholders, and Gateway Portal for Agents to enhance the digital experience of its policyholders and agents. Guidewire PartnerConnect Consulting member Cynosure, a global consulting firm specializing in the implementation of Guidewire Insurance Platform products, is leading the implementation.

Grinnell Mutual selected Guidewire products to transform how it does business and enhance its commitment to serving its mutual members, agents, and policyholders. The company is entering a new market, and will be implementing all of the products at the same time for its personal lines of business. Following that deployment, Grinnell Mutual will be looking to implement the Guidewire systems in the other states where it currently does business.

“We were looking for a vendor that could provide the comprehensive platform we needed. After an intensive evaluation process, we selected Guidewire because we wanted a fully integrated suite of products to improve operational effectiveness, efficiency, and customer service,” says Roby Shay, Grinnell Mutual vice president, enterprise solutions, and CIO. “Guidewire’s vision, P&C industry focus, and product maturity were also attractive to us.”

This is the biggest organizational transformation Grinnell Mutual has ever sought to achieve, so it was extremely important that our business and technology stakeholders were involved in the decision-making process, according to Shay.

“We are confident that Guidewire’s systems will enable our employees, agents, and mutual members to focus on their core competency: providing our policyholders with the very best insurance and service we can offer,” says Shay

Guidewire’s products will enable Grinnell Mutual to:

  • Enhance operational efficiency and productivity throughout the organization by standardizing policy administration, billing management, and claims handling processes on a cohesive technology platform
  • Enable agents and mutual members to provide exceptional service to policyholders
  • Bring new products and services to market more quickly

 “We are delighted that Grinnell Mutual has partnered with Cynosure for their Guidewire product implementations,” says Anupam Mittra, senior director and co-founder, Cynosure. “There is synergy between our firms and we look forward to helping Grinnell Mutual transform its business and continue succeeding in the agile insurance landscape.”

“We welcome the addition of Grinnell Mutual to the Guidewire customer family,” says Ken Shapiro, group vice president, Americas sales, Guidewire Software. “We applaud Grinnell Mutual’s commitment to helping ensure its ability to compete in the rapidly changing insurance marketplace, and we look forward to working with them and Cynosure on this project.”


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