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Guidewire Congratulates 2019 Innovation Award Winners – Aviva Italy, CAA Insurance Company, Farm Bureau Mutual Insurance Company of Idaho, and FRIDAY

Guidewire Software, Inc. congratulates the winners of its 2019 Innovation Awards: Aviva Italy with EY and GFT, CAA Insurance Company, Farm Bureau Mutual Insurance Company of Idaho, and FRIDAY Insurance S.A. In its thirteenth year, this year’s awards honor customers that are adapting to an accelerating pace of industry change and evolving customer needs in innovative ways. Winners were announced during Guidewire’s fifteenth annual user conference – Connections 2019

Aviva Italy (with EY and GFT) for improving customer service via digital systems and services. 

Aviva Italy recognized that its customers were looking for an insurance experience that is on par with the high levels of service they receive when engaging with Amazon, Netflix, and Google and decided to radically re-design their customer experience. The company proceeded with what they called a “Digital Disruption,” leveraging a greenfield deployment approach, with brand new systems and processes. Aviva Italy implemented Guidewire InsuranceSuite™ and Guidewire Digital™ to create AvivaPlus, a digital platform that enables them to better serve their customers. 

For additional information on Aviva Italy, visit www.aviva.it.

CAA Insurance Company for meeting the needs of today’s consumer by developing Canada’s first “pay-as-you-drive” insurance offering. 

CAA MyPace allows motorists to track how much they drive, and control how they pay for auto insurance based on that mileage. CAA MyPace was the culmination of collaborative business and technology innovation. Using analytics tools to find new customer segments, utilizing Octo Telematics technology to fit product variation, and leveraging Guidewire PolicyCenter and BillingCenter to support customer servicing, has resulted in increased customer choice and flexibility.

For additional information on CAA Insurance Company, visit https://www.caainsurancecompany.com/.

Farm Bureau Mutual Insurance Company of Idaho for creating a program that incentivizes customers to install smart devices to detect, intervene, and prevent major accidents.

Farm Bureau integrated Samsung SmartThings with Guidewire PolicyCenter™ to enable fully automated enrollment, application of discounts and verification of select Z-Wave and Zigbee devices that empower customers to reduce and prevent losses via event monitoring and active intervention.  This initiative will enable Farm Bureau to be even more proactive in providing unmatched customer service to insureds.

For additional information on Farm Bureau Mutual Insurance Company of Idaho, visit www.idahofarmbureauinsurance.com.

 FRIDAY Insurance S.A. for changing the insurance experience in the German           insurance market.

FRIDAY is the first digital full-service car insurer in Germany to offer coverage paid by the kilometer. Leveraging Guidewire InsuranceSuite™, Rating Management, and digital applications, FRIDAY introduced a complete digital product for private car insurance in Germany with the goal of becoming the most modern insurer in Germany.

For additional information on FRIDAY, visit www.friday.de.

“Congratulations to the 2019 Guidewire Innovation Award winners,” said Brian Desmond, chief marketing officer, Guidewire Software. “There were many impressive entries and it was not easy for the awards panel to select the four winners. We continue to be inspired by our customers’ track record in using our platform to improve efficiency, increase speed to market with new products and services, and improve customer service levels for their policyholders and agents in innovative ways.” 

Guidewire delivers the industry platform that Property and Casualty (P&C) insurers rely upon to adapt and succeed in a time of accelerating change. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. We are privileged to serve more than 380 companies in 34 countries. For more information, please visit www.guidewire.com and follow us on twitter: @Guidewire_PandC.

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