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NTUC Income Selects Majesco Distribution Management and Majesco Digital Solutions to Advance its Distribution Management Operation

Staff Writer | June 20, 2018

Majesco (NYSE American: MJCO), a global provider of core insurance platform software and consulting services for insurance business transformation, today announced that NTUC Income (Income), a leading insurance company and the only insurance co-operative in Singapore, has selected the Majesco Distribution Management and Majesco Digital Solutions to optimize management of its sales and distribution channels across the insurance business.

Income provides trusted advice and solutions to over two million people in Singapore, across all segments of society, when they make important financial decisions related to their protection, savings and investment needs. The implementation and strategic partnership with Majesco is part of Income’s plan to optimize its distribution management operation and improve sales performance.

Mr. Andrew Yeo, General Manager, Life & Health Insurance at Income commented, “We expect the Majesco Distribution Management and Majesco Digital Solutions to be a key plank in helping us streamline our distribution operations as we gear up to capture future opportunities in the market.  More importantly, we welcome a platform that will allow us to have an optimized, scalable, agile and efficient distribution operation that will enable our financial planners to not only meet, but exceed customers’ needs and expectations in the next stage of our growth.”

As customers’ engagement changes in the digital age, the Majesco Distribution Management platform and an agent self-service portal based on Majesco Digital Solutions will enable Income’s financial planners to enhance and manage their customer relationships while providing a dashboard for them and their managers to view real-time sales, performance, compensation and rewards information across the insurance business.   “We welcome Income to our growing community of customers and thank them for their confidence in our team and solution,” said Ketan Mehta, Co-Founder and CEO of Majesco.   “Distribution management is increasingly a strategic business capability required to enable robust growth strategies. We are honored to be partnering with such a forward–thinking and innovative insurer like Income. We look forward to a successful implementation and in supporting Income in its business growth.”

Majesco Distribution Management System is a standalone, modern solution designed to enable insurance carriers to manage the entire distribution landscape with comprehensive business capabilities that enable diverse channel options, support the increasing need of an omni-channel environment, effectively administer channel producers from registration to termination, compensation and performance management, and launch innovative contests and personalize payment schedules for producers to help drive business growth. The highly configurable platform enables ease of integration within an insurance carrier’s business system landscape. Majesco Digital Solutions is designed to enable personalization of the portal and mobile solutions based on the unique customer journeys and personas defined by each insurer to fulfill their unique and multi-channel distribution and customer experience needs.  Majesco Digital Solutions is pre-integrated with Majesco’s core solutions and offers insurers a robust platform to support their digital strategy. Our open architecture provides capabilities to integrate with other core solutions and an extensive partner ecosystem that integrates content, channels and technology.

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