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Smart Communications Appoints New Chief Financial Officer

Smart Communications, a customer communications management software provider, announces the appointment of Jon Stratford as Chief Financial Officer.

Leading the financial and operational functions of the company, Stratford will help drive the Smart Communications growth strategy and support all strategic and operational initiatives across the global business. A qualified chartered accountant, Stratford brings over 20 years of experience leading the financial, commercial and business operations of growth-oriented, global businesses.  

Prior to joining Smart Communications, Stratford spent 10 years at Xchanging, serving most recently as executive board director with responsibility for Xchanging’s financial services business. He also was responsible for the group’s key strategic initiatives and commercial negotiations, and for leading all acquisition activities. During his time at Xchanging, Jon also served as executive director of Xchanging’s insurance business and as chief financial and commercial officer for the U.S., based in Chicago. 

“Jon brings to Smart Communications a portfolio of global and strategic experience that’s especially relevant to our business today and into the future,” says George Wright, CEO of Smart Communications. “After years of being a disruptive leader in the space, coupled with our recent launch as an independent company backed by Accel-KKR, Smart Communications is poised for unprecedented growth. Jon’s partnership and business acumen will prove instrumental as we chart a new path forward.”

“I am really excited to be joining the Smart Communications management team as the company continues scaling for growth,” says Stratford. “I’m proud to be joining a company with a technology that’s outpacing the competition, a solution that’s wholly focused on enabling better conversations and an approach that enables enterprise customers to solve their customer communication problem themselves.” 


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