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The September/October ITA Pro magazine is here!

The latest issue of ITA Pro magazine is now available in digital format here:

https://www.itapro-digital.org/itapro/september_october_2020

In this issue of ITA Pro, we examine how insurtech is transforming the role of independent insurance agents and how carriers are prioritizing and investing in that role.

Our cover story, “The Liberation of the Insurance Agent,” examines the love-hate relationship agents sometimes have with technology due to concerns that digital advances could squeeze them out of the policyholder/carrier equation. But as more carriers invest in providing their agency force with APIs, mobile apps, chatbots, form fills, and more, it’s a win-win-win – for agents, carriers, and their customers.

In “The Evolving Role of MGAs,” Travis MacMillian, chief business officer at Xceedance, looks at the growing importance of MGAs in today’s insurance landscape and how they can partner with technology service providers to streamline policy lifecycles, enhance operational efficiency, lower costs, and enhance the customer experience.

Also in this issue, Patrick Kehoe of Messagepoint shares his ideas on what’s important in migrating to a CCM, SMA’s Mark Breading looks at the tech advances that are transforming P&C distribution, and ITA board member James Sullivan of Encova Insurance shares his thoughts on his journey in the insurance industry.

Thanks for reading!

Jim Daggett

Executive Director

 


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The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.

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