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Virginia Farm Bureau Mutual Insurance Company Selects One Inc for Claims Processing

Virginia Farm Bureau Mutual Insurance Company (VFBMIC) has selected One Inc to consolidate premiums and claims payment processing into one all-inclusive solution.

The company chose One Inc for the comprehensive functionality, including the streamlined reporting and reconciliation inherent to the platform.

“We are committed to providing excellence to all our policyholders,” said Pat Caine, CIO for VFBMIC. “We chose to partner with One Inc because of their deep understanding of insurance and unique inbound-outbound solution. Their extensive experience integrating with insurance core systems will enable a seamless transition as we enhance our payment options and engagement opportunities for our policyholders.”

Among the expanded capabilities, the One Inc Digital Payments Platform will allow VFBMIC policyholders to conveniently enroll in autopay and sign up for paperless billing. Policyholders will also be able to make payments more efficiently through the platform’s QuickPay feature.

“We are so pleased to provide a complete payments solution for Virginia Farm Bureau Mutual Insurance Company,” said Christopher W. Ewing, CEO of One Inc. “By combining inbound and outbound payment processing, they’ll be able to improve operational efficiency, create a more cohesive experience for their policyholders, and enjoy significant cost savings along the way.”

One Inc provides insurance companies and managing general agencies (MGAs) a digital payments platform designed to maximize the retention of a new generation of policyholders—while reducing security risks and minimizing processing costs. The One Inc platform combines multi-channel digital communications with electronic payment processing for both premiums and claims to create a frictionless payment experience for customers. For more information, visit

Founded in 1950 and headquartered in Richmond, Virginia Farm Bureau Mutual Insurance Company (VFBMIC) is committed to meeting the insurance needs of the families, farms and small businesses of Virginia. VFBMIC has been named one of the Ward Group’s Top 50 Property and Casualty Insurance Companies in the U.S. for the second consecutive year in 2019. Life insurance products are underwritten and provided by Southern Farm Bureau Life Insurance Company. For more information, visit


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